FB&A business continuity plan

Coronavirus (COVID-19)


The new Coronavirus disease, now officially named COVID-19, was declared a global health emergency by the World Health Organisation in January 2020.  This document provides an overview of the current Coronavirus situation, what FB&A’s plans are to mitigate risk both to employees and clients, and contingency plans to ensure ‘business as usual’.

We will be continuing to assess the potential risks any disruption would have to the business on a daily basis and updating this document to ensure it reflects up-to-date Government advice as the situation evolves.

We, as with most of our clients, are now largely operating remotely. Doing so successfully has been tested robustly, everyone in the team is set up to work effectively from home and its very much business as usual. All of our meetings are now carried out via Zoom, WebEx or similar, and this will continue for the time being.

We are committed to maintaining the safety of our people, our clients and partners, as well as continuing to deliver our work, at the same fast pace and to the highest standards and to current deadlines.

Working effectively during the crisis:

  • We are all now working from home and will continue to do so until further notice
  • All our employees have the relevant equipment (laptops, monitors etc.) to enable them to work efficiently from home to ensure there is no interruption to the usual working day
  • We have a daily company catch up everyone has everything they need to work effectively
  • We use our company WhatsApp group for key messages and critical updates
  • Everyone has secure VPN and SharePoint access so that they access all files for remote working
  • We use Zoom for virtual meetings and have access to other platforms as required by clients
  • We successfully ran our first event as a webinar and will continue to run all our events virtually until further notice

We are advising everyone to follow official guidelines if they develop symptoms as well as how to avoid catching and spreading coronavirus, including social distancing:

  • Wash your hands frequently throughout the day using soap and water and dry them using paper towels (or use alcohol-based hand sanitiser if you can’t wash them with soap and water)
  • If coughing and sneezing, use a tissue and throw it away immediately in the bins provided, then wash your hands and dry them using paper towels. If you don’t have a tissue, cover your mouth and nose with your elbow
  • Remember “CATCH IT, BIN IT, KILL IT!”
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who have symptoms of coronavirus
  • Only travel on public transport if you need to
  • Avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • Avoid events with large groups of people
  • Do not have visitors to your home, including friends and family
  • Use phone, online services, or apps to contact your GP surgery or other NHS services if required

We are keeping everyone up to date with the situation as it develops and referring to official and expert medical sources such as GOV.UK and the National Health Service for updated information: