Privacy Policy

Our data protection and privacy policy

This is our data protection and privacy policy that explains who we are, how we process personal data and, if you are the subject of any of the personal data concerned, what rights you have and how to get in touch with us if you need to. This was developed in line with the guidance offered by the Information Commissioners Office  and regulations set out in under the General Data Protection Regulations http://www.privacy-regulation.eu/

We are Frank, Bright & Abel Ltd., registered address 326 City Road, London EC1V 2PT, company registration number 8454559.  We are the data controller in relation to the personal data processed in accordance with this policy (except where this policy explains otherwise).  There are few partner agencies we work with, who we may share some contact information with in relation to marketing activities, under the umbrella of The Pride Network Ltd, ICO registration reference ZA186206, these agencies are:

  • Gorilla Gorilla Ltd
  • Belonging Space Ltd
  • 22 Group Ltd

If you would like to contact Frank, Bright & Abel regards any information contained within this policy, please contact weare@frankbrightabel.com

 

The purpose of the processing and legal basis for processing

We collect and process personal data as follows:

Marketing our services
We may process your business contact details in order to send you occasional marketing materials or invitations by email, post or phone. These will be regarding topics or services we consider relevant to your role, the data we hold and process will be limited to name, address, contact details, role, correspondence and conversation history if any. We do our best to ensure you are only contacted regards topics or services that are relevant to your role, based on your job title. If we base this processing on anything else, it will be telephone or email communications which took place directly with you. We hold no other personal data in relation to this.

Our events
We may collect your individual contact and related information (as well as that of anyone who is attending the event with you) as necessary to enable you and any other relevant individuals to be invited to, and to attend, the event and to facilitate your attendance

Clients
We may collect your individual contact information to enable us to communicate with you in relation to the provision of services by us (for example, in relation to the management and administration of the provision of the relevant services) and other personal information relating to you to in the course of providing the services concerned (for example, taxation, company/business bank account or other financial details, and other information relating to you that is included in any communications between us and you or anyone you work with in the course of provision of the services).

Suppliers
We may collect your individual contact information to enable our employees, our clients or other suppliers of ours or our clients to communicate with you in relation to the provision of goods or services by you or the person that you work for (for example, in relation to the management and administration of the provision of the relevant goods or services) and other personal information relating to you to in the course of provision of the goods or services concerned.  This may include, for example, taxation, business bank account or other financial details,  and other information relating to you that is included in any communications between us and you or anyone you work with in the course of provision of the goods or services.

Prospective suppliers
We may collect relevant individual contact information relating to you to the extent necessary to enable that assessment to take place – for example, if we need to assess or confirm your age, your right to work in the UK, your skills and previous experience, your qualifications or whether there is anything (for example, relating to your past history, your health or your conduct or reputation) that would adversely affect your suitability or ability to provide the goods or services concerned.  This will be explained to you in more detail at the time we collect the personal data and, where appropriate, will be subject to your prior consent.

 

Website visitors

We may collect information on your visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.  We only use Google Analytics to monitor visits to our websites, we do not use any tools to identify individual visitors and IP addresses. Our use of cookies is explained in our cookies policy.

 

Job applicants

We may collect personal information in relation to you in connection with any application by you for a position with us.  In that case, we will explain in more detail at the time how and for what purposes we intend to process the relevant personal information.

 

The legal basis for the processing of personal data

The legal basis on which we process your personal data is as follows:

  • for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract;
  • for compliance with a legal obligation to which we are a subject; or
  • for the purposes of the legitimate interests pursued by us or another person, provided that this will only be in circumstances in which those legitimate interests are not overridden by your interests or fundamental rights and freedoms which require protection of personal data (most circumstances in which we process your personal data in relation to a relationship that we have with the person that you work for will fall into this category). For the purposes for marketing our services, we would only use this data in a way that people/you would reasonably expect

 

Where we process your personal data

We normally process personal data only in the UK.

 

The security of your data

All personal data processed by us is stored securely (the level of security being appropriate to the nature of the data concerned and the other relevant circumstances).

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access

 

Who we share your personal data with

We may where appropriate share your personal data with:

  • members of The Pride Network Ltd
  • appropriate third parties including:
  • our employees, business partners, customers, suppliers and sub-contractors for the performance of any contract we enter into or other dealings we have in the normal course of business with you or the person that you work for;
  • the media, where you are participating in advertising or other marketing or promotion that is intended to be publicly disseminated;
  • our auditors, legal advisors and other professional advisors or service providers;
  • credit or other similar reference agencies for the purpose of assessing your suitability or ability where this is in the context of us entering (or proposing to enter) into a contract with you or the person that you work for.
  • analytics and search engine providers that assist us in the improvement and optimisation of our site and subject to the cookie section of this policy.

 

How long we keep your personal data

We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.

 

Your rights

You have the following rights in relation to personal data relating to you that we process:

  • You may request access to the personal data concerned.
  • You may request that incorrect personal data that we are processing be rectified.
  • In certain circumstances (normally where it is no longer necessary for us to continue to process or hold it), you may be entitled to request that we erase the personal data concerned.
  • Where we are processing your personal data for marketing purposes or otherwise based on our legitimate interests, you have a right to object to that processing.
  • Where we are processing personal data relating to you on the basis of your prior consent to that processing, you may withdraw your consent, after which we shall stop the processing concerned.

To exercise any of your rights (including withdrawing relevant consents or obtaining access to your personal data), you should contact us as set out below.

 

If you have a complaint about any processing of your personal data being conducted by us, you can contact us as set out below or lodge a formal compliant with the Information Commissioner www.ico.org.uk

 

Contacting the regulator

The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.

 

Contacting us:

Our contact details are:

Frank, Bright & Abel Ltd
326 City Road, London EC1V 2PT
Tel: 020 7833 6430
weare@frankbrightabel.com

 

Contact regards our data protection

Email:  a.gibbs@frankbrightabel.com

Tel: 020 7833 6430

 

Updates to this policy

Any changes we make to our privacy policy in the future will be posted on this page.

This policy was last updated on 24th May 2018